Join us for an exclusive audio conversation with Steve Jang, Chief Architect at Qualtrics, as we dive into the evolution and economics of running large-scale microservice architectures in the cloud. Qualtrics is a global experience management platform used by 20,000+ organisations in 100+ countries, with 3 million users and over 1 billion surveys run per year. It manages 15+ billion experience profiles and is backed by a 3,300-strong dev team, including 1,100+ engineers. Steve leads the architecture that keeps all this running, reliably, efficiently, and at global enterprise scale. In this session, Steve will unpack: • Why Qualtrics transitioned to the cloud, and the architectural implications • The company’s cloud cost optimisation journey at scale • How microservices influence cost, performance, and accountability • The practice of service-level economics and cost attribution to teams and product lines. This is a must-listen for engineering and finance leaders navigating scale, cloud costs, and service ownership in high-growth environments. Why it matters: This conversation is especially relevant to other organisations who are also scaling microservices or investing in cost-aware architectural practices. We will share key takeaways and practical frameworks that your teams can use to drive efficiency, transparency, and agility across distributed systems.